How can we help?
Package Intercept
Need to stop or redirect a UPS shipment? Submit a package intercept request and our team will quickly review your options. We’ll help determine if the package can be rerouted, held, or returned before delivery.
UPS Upcharge Dispute Form
Use this form to submit a dispute for UPS surcharges that appear inaccurate or inconsistent with your shipment details. Whether the charge relates to address corrections, dimensional weight adjustments, additional handling, or other carrier-imposed fees, our team will review the information you provide and work directly with UPS on your behalf. To help us resolve your request as quickly as possible, include complete shipment information along with any relevant documentation or context that supports your claim.
UPS Claim Form
If your UPS shipment was lost, damaged, or missing items, you can submit a claim quickly using the form. Provide your tracking number and shipment details, and our team will help review your case and guide you through the next steps to resolve it as efficiently as possible.
LTL Upcharge Claim Form
Use this form to dispute LTL freight service upcharges that appear incorrect or inconsistent with your shipment details. This may include charges related to reclassification, reweighs, accessorial services, or delivery conditions that differ from the original booking. Our team will review the submitted information and coordinate with the carrier to investigate and resolve the issue on your behalf. To expedite the process, please provide complete shipment details along with any supporting documentation that helps validate your dispute.
Remote Support
Our team is dedicated to providing efficient remote support via TeamViewer, a trusted, secure platform that enables us to diagnose and resolve your issues quickly.